What does empathy look, sound, feel and taste like?

Empathy consists of multiple key ingredients that unto themselves are not empathy. The following behaviors are not necessarily synonyms of empathy, but rather traits that we will highly likely demonstrate or experience due to the sharing of empathy. 

If you can communicate the following 7 traits, it will feel like your are sharing empathy. You will begin changing lives for the better and become a high-value person at home and at work.

1. Respect

2. Compassion

3. Caring

4. Relatability

5. Sympathy 

6. Understanding

7. Listening

Read the top 20 list of phrases that communicate empathy in the book PINK IS THE COLOR OF EMPATHY, chapter 26. Here are the first 5:

The below list will help you understand what empathy sounds like. By using the structure and intention of the sentences whenever somebody you care about is going through a hard time, you will develop deeper bonds--deeper intimacy.

1. That makes total sense.

2. That would have hurt my feelings too.

3. I can see that.

4. You’re in a tough spot.

5. What I admire most about what you’re doing is…

Sincerely,

Vital Germaine

Help spread the love, because it changes lives… empathy saves lives.

EMPATHY; how well do we really understand its concept and execution?

For the most part, people have a general understanding of empathy. Some confuse it with sympathy. There is somewhat of an overlap between the two, though the difference in meaning is beyond a nuance or a synonym. The difference is in fact substantial.

Too often, we think we are being empathetic or that we have empathy… but we don’t. We are simply comparing our perspective and understanding to theirs with a sympathetic heart; not empathy. It’s not as simple as putting yourself in another persons shoes. Why?

There are numerous factors to consider.

1. It depends how you wear that other person’s shoe… not all shoes are the same and can therefore not always be compared. Often times comparison is what we do. The downside to that is if we compare, and that same or similar incident left us feeling indifferent, then it’s very hard to feel the other’s pain. So, we really must step into their shoes and not only understand what they are experiencing, but leave our own emotions out of the equation.

   If they are feeling pain or grief for something that we find trivial, then we can’t offer empathy. However, we probably know what pain grief feels like. So it’s a question of focusing on the emotion rather than the incident and what THEY are feeling.

   It takes a great ability to focus on only THEM to grasp what they have experienced compared to what you are experiencing. You may think that you could easily walk a mile in their shoes with no issues, and you might be right, but you are not them. It’s not about what you experience, your opinion or perspective. True empathy makes it ALL about THEM. And that’s the hard part why most of us fail when it comes to true empathy. And therein lies one of the main reasons for human disconnect; the inability to practice or execute true empathy because we lack the ability to completely eliminate our personal opinions, our perspectives, and personal experiences from the equation. Now begs the question, is empathy then possible? I believe so, with lots of work on the emotional intelligence front.

2. Who merits your empathy

   Giving empathy or being empathetic can be emotionally draining. You may have heard about the social struggles of empaths who easily get depleted in social settings because they feel too much and absorb external energy.

   When extending empathy, protect your energy and emotional wellness by setting boundaries with the person in search of understanding. Set boundaries for yourself, too… how much can you give, how long can you listen before it becomes detrimental to you.

   Prolonged empathy can become toxic; you become a potential enabler, or you inspire trauma bonding which isn’t really a win-win scenario. Know your limits. Everything in moderation.

3. Who is the giver and receiver of empathy

   I don’t know if there is a scientific equation to determine who is the giver and receiver. My recommendation is to offer empathy to anybody you feel needs it, or anybody who is asking for it, provided you are in a strong enough emotional state to give a part of your heart and mind to that person. Empathy is giving which can drain. It’s usually the person in a position of confidence, emotional and mental fortitude who cares, who can, should and will extend empathy. In healthy relationships the role will often change; give and take as needed.

GOING DEEPER

We must be more aware and analytical of our behaviors, and levels of listening and understanding to pains and burdens which are not ours. Because once it becomes about us in the slightest, it is no longer empathy, but rather a comparison disguised with the mask of sympathy. That is not empathy.

As a society, we must dig much deeper into the meaning and objective of true empathy. There are in fact 3 types of empathy:

1. Cognitive empathy: the ability to understand how a person feels and what they might be thinking. Cognitive empathy improves our communication skills, because we become sensitive and aware of how we can best reach and connect to another person.

2. Emotional empathy (affective empathy) is the ability to share the feelings of another person. Think of it as "your pain in my heart." If their pain is in your heart, you have probably built a very strong, secure and deep connection with that person. Well played.

3. Compassionate empathy (empathic concern) this is more about taking action than just feeling.

Ultimately, empathy is always all about them.

Get your EMPATHY apparel now!

We can do this.

Sincerely

Vital Germaine

How to Easily Resolve and Minimize Conflicts... at home and at work

Conflicts are inevitable and in many ways a healthy part of human interaction. Other times, they suck!

They allow us to see and understand what is important to us and to others… the metaphoric line in the sand. However, left unresolved, conflicts fracture strong, meaningful relationships and weaken the works in progress. Resentment builds, slowly turning to anger, disdain, insult and injury.

At the heart of most conflicts is miscommunication and most importantly, lack of understanding or empathy (emotional intelligence). The key is to resolve them quickly and effectively. How do you achieve that?

Here's how.

1.  MAINTAIN an optimistic outlook… by staying optimistic and hopeful, you will experience less frustration and therefore, more calm. A calm mind doesn’t get lost in the negative ego that fuels conflict.

2.  PRACTICE Empathetic listening… it’s not always about your perspective and opinion. Taking their angle into consideration could diffuse the issue.

3.  ASK the other person to suggest a solution. This one works wonders because it empowers the other person. Often times, anger is a result of having no power or voice.

4.  SEEK to understand… most conflicts are based on misunderstanding. If you focus on understanding, you may still disagree, but it’s hard to become negative or defensive. Did I mention empathy?

5.  CONSIDER your role in the conflict and adapt accordingly. Ultimately, we are responsible for our choices and behavior and can change them at any time. We can’t change the behavior of others. Conflicts are rarely based on one person or one side. This realization is the game-changer. Unfortunately, accountability is in big part the deal breaker. Carry this responsibility well and enjoy the rewards.

6.  ACKNOWLEDGE the opinions and perspective of others. Sometimes the simple act of acknowledging somebody else’s opinion is a massive first step to resolution. Let them clearly know you see and respect their point or perspective.

7.  STATE your case tactfully. Diplomacy goes a long way. Humans are emotional beings, with some being more sensitive than others. Tact doesn’t mean being soft or compromising your stance. Tact is about optimizing your emotional intelligence to secure a positive outcome.

8.  “ATTACK" the problem, not the person. This is the one that we too easily get caught up in. The problem becomes personal and we focus on accusing the person of wrong-doing. Though wrong-doing may be the issue, the root cause lies deeper. Take time to explore the real problem.

9.  AVOID the blame game. This is something we’ve probably all done at some point; blame. It may not be your fault, but you are always responsible for how you react or respond. Not everybody is capable of personal accountability. Make sure you are capable, less run down a cul-de-sac of zero growth.

10.                ORGANIZE a necessary and concise meeting to openly discuss. Focus on the resolve. The key it to use the time effectively and strategically. If you can’t meet in person (preferably), a video conference call (zoom, Skype or…). Make sure it’s done in a relaxed environment and opportune time. Address the issue openly and using the previous 9 steps… share this list with them too and both agree and commit to following this playbook.

BRING IT ALL TOGETHER: Tap into your Emotional Intelligence and become more aware of your personal behavior, needs and emotional triggers. Become even more aware of the triggers in others. It’s a two-way street. Breathe, relax, step outside of yourself for a moment and respond from a healthy place void of stress, anger or unconscious bias. If you’ve executed all ten options and zero resolve has been established, you may be dealing with an ass%&*#. Walk away and cut your losses. It’s a long-term win win.

LEARN MORE: My online communication course has a whole session dedicated to this topic. While you’re there, you’ll obtain endless tools to improve your communication and relationships.

Sincerely,

Vital Germaine

6-time author

Inspirationalist: keynote speaker / coach / trainer